Think of your computer systems like a castle. You have walls, guards, and watchtowers to keep it safe. One day, you find someone has snuck in and caused trouble. Incident response is like calling a team of expert security knights. They first figure out how the intruder got in, then they fix the damage, and make sure it doesn't happen again.
First, they prepare by knowing all the ways someone could sneak in and having their armor and tools ready. When they spot a problem, they quickly act to block the intruder, like closing a gate and setting up temporary defenses. Then they repair the damage, kick out the intruder, and ensure everything is secure again. Finally, they meet with you to explain what happened, how they fixed it, and how to be ready next time.
This is important because it helps keep your digital world safe. Just like you want your castle secure, businesses need to protect their data and systems. Incident response helps them quickly recover from digital break-ins, keeping information safe.